Privacy Policy
Information Collected
When you place an order or contact Redolence through our website, we may collect personal information including:
- name
- email address
- phone number
- billing address
- delivery information
- payment details
This information is collected solely for the purpose of processing orders, coordinating deliveries, and communicating regarding your event.
How Information Is Used
Information collected through the website may be used to:
- process and fulfill orders
- coordinate delivery logistics
- communicate regarding your order or event
- improve website functionality and customer experience
- comply with legal obligations where required
Redolence does not sell, rent, or distribute personal information to third parties for marketing purposes.
Payment Security
Payments are processed securely through Shopify Payments and trusted third-party payment providers.
Redolence does not directly store or have access to full credit card or payment information submitted through checkout.
Third Parties
Certain third-party services may be used to support website functionality, payment processing, analytics, and order fulfillment.
These providers only receive information necessary to perform their respective services.
Cookies & Analytics
This website may use cookies and analytics tools to:
- improve website performance
- understand visitor behaviour
- enhance user experience
Cookies may store limited information through your browser to support site functionality and analytics reporting.
Consent
By using this website, placing an order, or submitting information through our contact forms, you consent to the collection and use of information as described in this Privacy Policy.